Application

If your Flexigel is snapping at the point where it leaves your natural nail then your application is too thin.

You should be aiming for credit card thickness at the tip and should have a sufficient apex built. The Apex is what gives your nail structure- the bulk of the Flexigel should be found where the extensions leaves your free edge of the nail.

If you find they are too thin after curing you can apply another layer of Flexigel and keep doing so until you are happy.

Try a different size form.

If the form is too small, choose the next size up. If this is too big then using a nail file and nail scissors you can trim the form to fit your nails neatly.

You should feel no pinching or see any lifting when applying the dual form if fitted correctly.

If you find that your dual form is lifting prior to curing then more than likely the dual form is too small for your nail plate.

If the next size up is too big you can trim the form to fit.

Also if you are still having issues, you can hold the form on the finger under your lamp for 10 seconds- this is known as flash curing. This will harden the Flexigel slightly and allow it to keep it’s shape.

Yes, you will need either a UV or LED curing lamp to do your Flexigel nails.

We recommended you use a 36Watt or above LED lamp.

On average it will take around 2 hours to complete 10 nails. For your first few times please bare in mind this can take longer than expected and may take up to 4 hours. With practice you will get faster and may even be quicker than the 2 hour time window 😊

This usually is because you have not prepped the nail properly.

Follow the steps below to prep the nail:

  1. Push the cuticle back ensuring no cuticle is on the nail bed as the Flexigel will not stick to it.
  2. Buff the nail with a buffing block to remove the surface shine.
  3. Remove dust from nail using either a manicure brush or a lint free pad with some Acetone.
  4. Apply nail dehydrator if you have naturally oily nails.
  5. Your nails should now be ready for the application of your BaseIt Coat.

Please refer to our application guide.

This can be found here

Yes!

Once you have fully cured your Flexigel it will remain slightly tacky.

You can wipe this away with IPA (Isopropanol Alcohol) or any prep and wipe you may already have.

Yes!

After curing the BaseIt will remain tacky to touch.

Do not wipe this away as this is what the Flexigel bonds to.

Yes, you can use any type of varnish to paint your Flexigel nails.

If you wish to paint your nails with Gel Polish and change the colour. You can file the colour off and repaint as you wish.

If you use normal polish – please remove with a non acetone remover so not to damage your Flexigel nails underneath.

There are many ways to remove Flexigel.

The most popular way is to soak in Acetone and then using a pusher tool, ease the Flexigel off the nail.

You will need to file 90% of the Flexigel away, soak cotton wool in acetone, wrap the nail with the wool and then cover with foil.
After 5 minutes check each nail and scrape the Flexigel with the cuticle pusher.
If the Flexigel does not come away easily, you will need to soak for longer.
After removal make sure to use cuticle oil.

Flexigel can also be filed off and also steamed off using a Gel Nail steamer.

It is about finding a way that suits you best.

You should cure the Flexigel under an LED lamp for a minimum of 2 minutes and 4 minutes under an UV lamp.
The nails should be hard when completely cured. You will need to rotate the finger and cure the underside of the nails when using Flexigel for extensions.

Please note times will vary with different powered lamps. We advise you used a 36W LED lamp and above.

Please refer to our application guide.

This can be found here

Deliveries and Returns

We dispatch all orders received before 2pm the very same day!

Yes we do, delivery costs will be calculated at checkout!

UK

We offer free postage using Royal Mail 2nd Class.
You can also upgrade to Royal Mail 1st Class for £3.99 at checkout.

 

EU/Worldwide

We use Royal Mail International Standard Delivery. Cost will be calculated at checkout.

 

We want you to be completely satisfied with your products.

However, you may return or exchange your products within 30 days of receipt providing the products are within their original packaging and in an unused condition.

Please contact us here if you have any queries.

Please note: You will be required to pay for your return if you wish to return/exchange any product.

Our office hours are:
Monday – Friday 9am-5pm (excluding bank holidays)
If you contact us outside of these times we will get back to you the next working day.

My Order

We want you to be completely satisfied with your order. However we understand this is not always the case.

Please contact us here with your order number so we can help you further.

Please note: if the items are in a used condition, then we are unable to accept any return unless the item has been damaged in transit. 

Our office hours are:
Monday – Friday 9am-5pm (excluding bank holidays)
If you contact us outside of these times we will get back to you the next working day.

Please contact us here

Our office hours are:
Monday – Friday 9am-5pm (excluding bank holidays)
If you contact us outside of these times we will get back to you the next working day.

 

Whilst we take the upmost care when packing our orders, we understand that accidents can happen from time to time.

In the event that your order has arrived damaged please contact us immediately here with proof of damage and your order number and we will be happy to help.

Our office hours are:
Monday – Friday 9am-5pm (excluding bank holidays)
If you contact us outside of these times we will get back to you the next working day.

Products

No. Nail enhancements whether that is Flexigel, acrylic, gel polish or hard gel will only ever damaged your nail if they are incorrectly prepped, applied or removed. You should always follow directions of application and removal. Never snap or pop your extensions off.

Ingredients

Flexigel:
Acrylates Copolymer, Polymethyl Methacrylate, Polyethylene Terephthalate, Trimethylolpropane Triacrylate, Dimethicone, Microcrystalline Wax.

BaseIt Coat:
Acrylates Copolymer, Butyl Acetate, Bentonite, Microcrystalline Wax, Cellulose Acetate Butyrate.

TopIt Coat:
Acrylates Copolymer, Polysilicone- 13, Trimethylolpropane Triacrylate, Isopropyl Alcohol, Butyl Acetate, Hydroxycyclohexyl Phenyl Ketone.

Flexigel should be kept at room temperature.

Extreme heat or cold can affect the consistency of the Flexigel.

When following instructions and under correct application you should get about 3+ weeks wear from your nails!

Don’t forget, when the time comes, there is no need to remove your nails completely, a quick infill is all you need.

Flexigel is a hybrid quick build gel. It takes the best qualities of acrylic and gel and combines them.

Flexigel does not require mixing or any kind, thanks to its all new formula that has impeccable working consistency.

No matter if you are a professional or just a beginner, Flexigel is perfect for everyone out there.

Flexigel guarantees easy application and you can work with it at a pace that suits you the best.

Flexigel has an unlimited work time. What does this mean ? Well quite simply the product will not set, meaning you can move it and around and play with it until you have created the perfect shape and length without the Flexigel going hard!

If you have any more questions about the product please get in touch with us via the contact us page.

Safety

Our products are designed for both home use and use within a professional environment. We provide full instructions of use here. We fully comply with EU Cosmetics Regulation 1223/2009. We are required by law to state ‘For Professional Use Only’ on our products due to a hazardous substance p-Hydroxyanisole (MEHQ) within the ingredients (>0.02%).

Flexigel is deemed safe to use providing the application instructions are followed and skin contact is avoided.

We advise that you should have prior training and knowledge in nail products and if you choose to purchase without these then you use our product at your own risk.

When using Flexigel it is important to follow the application correctly as incorrect and unsafe application could result in injury to yourself or others as well as increasing the risk of an allergic reaction.

If you have an allergic reaction to Flexigel, please remove all product from your nails and seek advice from a doctor.

Flexigel should not come into contact with the skin and only the nail plate.

Please note: all ingredients can be found here.

We do not take any responsibility regarding any allergic reaction you may have and are unable to accept any returns.

We do not advise you to use Flexigel if you have a known allergy to acrylic.

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QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by email us at: support@gelornails.com

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